Terms of service

Terms of Service

Last updated: May 2026

By accessing or purchasing from elphinston.com, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Elphinston operates this online store. By using our website and placing an order, you confirm that you are at least 18 years of age or have parental consent, and that the information you provide is accurate and complete.

2. Products All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the actual product.

3. Pricing All prices are displayed in Euros (€) and include applicable VAT where required by law. We reserve the right to modify prices at any time without notice. Orders are charged at the price shown at the time of purchase.

4. Order Confirmation After placing your order you will receive a confirmation email. This email confirms receipt of your order and does not constitute acceptance. We reserve the right to cancel or refuse any order at our discretion, in which case a full refund will be issued.

5. Production and Shipping Orders are processed within 3–7 business days from the date of payment. Delivery times depend on your location and the shipping method selected. Tracking information will be provided once your order is dispatched.

6. Intellectual Property All content on elphinston.com including text, images, logos, and design is the property of Elphinston and may not be reproduced or used without prior written permission.

7. Limitation of Liability Elphinston is not liable for indirect or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the relevant order.

8. Governing Law These Terms are governed by European Union consumer protection law and applicable local regulations. As a consumer based in the EU, you retain all statutory rights granted under EU law including the right to a 14-day cooling-off period for online purchases under the Consumer Rights Directive.

9. Contact For any questions regarding these Terms, contact us at support@elphinston.com.